Most Frequently asked questions
See the most common questions asked by students.
Most asked questions and answers about EC Live
Top questions & answers
When you learn English online with EC, lessons will be delivered through Zoom.
Zoom has everything teachers need to create engaging learning environments, from content and assignments to collaborative classrooms and chats.
You will find your Zoom lesson links in your MyEC calendar once you register your MyEC account. You will receive information on how to create your MyEC account after you book your course.
If you have any issues logging into your MyEC or you do not receive the email mentioned above, please contact us at info@ecenglishlive.com
The minimum age to attend our online courses is 16.
Yes, you can, but your course will stop week by week as well and you will break the flow of your learning experience. We highly recommend booking a minimum of 4 weeks at a time.
- Course eBooks powered by National Geographic Learning.
- Access to our qualified English teachers.
- 90 minutes a day of face-to-face live online English teaching.
- 30 minutes a day of structured collaboration with your classmates.
- Full access to our student portal, MyEC, with many self-study resources (over 1,500 grammar exercises and 200 Flashpoints – up-to-date articles or videos on a current news topic with a set of exercises around them).
- Regular assessment, designed to help you progress.
- Ability to upgrade and add private one-to-one lessons.
Pre-lesson task – (15 minutes)
Helps you come to the classroom feeling confident and ready to speak about the lesson topic.
Online Session (90 minutes)
The teacher tells you the objectives and goals for that lesson, you will study with your partners to learn grammar, vocabulary, and skills. The post-class collaborative activity will be set up so that you will practice using today’s language in real-life context.
Post-lesson task (30 minutes)
After the online lesson the teacher will give you a speaking task to do with your partners.
This task will help you to practise what you have learnt. You will also think about how you can use your new language and skills in your life outside the classroom.
Lessons have a maximum of 10 students per class.
Yes, you have lesson time options depending on your course. All times below are London times:
EC Live Premium:
08:00, 12:00, 16:00, 00:00
EC Live Standard:
12:00, 18:00
EC Live Business Modules:
12:00
Please note that the clock changes in the UK in the last week of October and last week of March.
All our teachers meet the qualification requirements of the British Council accreditation – CELTA or equivalent is the minimum qualification.
We will ask you to complete your placement test through MyEC a few days before your starting date, and we will assign you to the according level depending on your results.
If you require any assistance, you will be able to email us directly at info@ecenglislive.com which is monitored around the clock.
If you are not prepared for your online session or if you do not hand in your post-session activity, you will be marked absent for half the lesson.
You can contact student support at info@ecenglishlive.com who will give you an overview of that lesson so you can self-study.
Yes, we will ask you to complete your placement test through MyEC a few days before your start date, and we will assign you to the according level depending on your results.
Yes, we have assessments built into all our courses. These assessment processes are designed to help our students maximise their progress.
Yes, once your online English course is finished, you will receive an e-certificate. A hard copy can be provided for a small charge.
Yes! We also offer private online one-to-one lessons. Each lesson is 60 minutes. It is possible to bundle these for a discounted price. Please contact us at info@ecenglishlive.com for more information.
We must receive all bookings with payment by the Wednesday before the course start date (on Monday). This allows time for you to complete the placement test and receive the welcome information before you start.
Assessments are completely personalised and you are tested on teacher recommendation based on your participation in class and on collaborative tasks.